Short answer

  • Gradual hearing loss in both ears is the classic audiologist starting point. An audiologist is trained to test it in detail and fit hearing technology if it is needed.
  • Sudden hearing loss is an ENT matter, and it is urgent. Contact a clinician the same day you notice a sudden drop, ideally an ENT. Guideline care calls for a hearing test within 14 days of onset, and corticosteroids may be offered within two weeks.
  • Pain, drainage, fever or a feeling of infection points to an ENT. Those are medical symptoms, and only a physician can prescribe medication or carry out a procedure.
  • Symptoms in only one ear point to an ENT first. One sided hearing loss or ringing in only one ear needs a medical look before any device is fitted.
  • Ringing in both ears, with hearing loss, often involves both. The ENT checks for treatable medical causes, and the audiologist measures hearing and evaluates the tinnitus itself.
  • Dizziness and vertigo sit on the border. An ENT evaluates medical causes, often alongside audiology balance testing.
  • An audiologist is a doctor, but not a medical doctor. Audiologists hold a doctoral degree, usually a Doctor of Audiology (AuD), and do not prescribe medication or perform surgery. ENTs hold a medical degree, MD or DO, plus surgical residency training.
  • When in doubt, an ENT first is the safer default. A medical cause needs ruling out before rehabilitation begins, and either professional can refer you onward.

Introduction

A hearing change usually raises a practical question before it raises a medical one: who do you call first, and what happens if you call the wrong person first. Help for the same problem is offered by ENTs, audiologists, hearing aid shops and over the counter devices, yet they are not interchangeable, and a wrong starting point can mean a delay that matters.

An ENT, short for ear, nose and throat specialist, is a physician called an otolaryngologist. An audiologist is a doctoral level hearing and balance specialist who is not a medical doctor. One is trained to find and treat medical and surgical causes. The other is trained to measure hearing and balance in detail and to rehabilitate them, most often with technology such as hearing aids. Many hearing problems eventually need both.

This guide starts with the situation you are in, then explains the two professions, so the choice follows the symptom rather than a job title. It gives general information only. It does not diagnose you, and it does not recommend treatment for any individual. Where a symptom needs prompt care, the guide says so plainly, because timing is the one part of this decision you cannot redo later.

Start With the Symptom: A First Call Guide

The table below turns the comparison into a first call. It is a starting point for booking, not a diagnosis, and either specialist may bring in the other once you are seen.

Your situationSensible first callWhy
Gradual hearing loss in both earsAudiologistA hearing test shows the type and degree of loss, which decides everything else
Sudden hearing drop, usually in one earENT, the same dayEarly treatment works best, and the window is measured in days and weeks
Ear pain, drainage or feverENTInfection or another medical cause is likely, and treatment is medical
Ringing in only one earENTOne sided symptoms need a medical explanation first
Ringing in both ears, with hearing lossEither, ideally bothMedical causes and hearing measurement are both part of the picture
Dizziness or vertigoENT, with audiology testingSeveral ear conditions can cause dizziness, and balance testing helps sort them
A plugged or full ear lasting more than two weeksENTFluid, wax or eustachian tube problems may lie behind it
A child with speech delay or a failed hearing screenBothThe child needs a hearing test and a medical ear examination
A hearing aid check, fitting or adjustmentAudiologistSelecting, fitting and programming devices is core audiology work

Two patterns explain most of the table. Symptoms that suggest something medical, meaning sudden, one sided, painful, draining or spinning, go to the physician first. A slow, even change in how well you hear, with no other symptoms, goes to the measurement specialist first.

What an ENT Does

The American Academy of Otolaryngology, Head and Neck Surgery describes otolaryngologists as physicians trained in the medical and surgical management of diseases and disorders of the ear, nose, throat and related structures of the head and neck. The academy states that they are trained in both the medical and surgical treatment of hearing problems, ear infections, balance disorders, ear noise (tinnitus), nerve pain, and facial and cranial nerve disorders.

In a hearing appointment, that training shows up as medical decisions. An ENT examines the ear canal and eardrum for wax, infection, fluid or damage, diagnoses medical causes of hearing loss and ringing, prescribes medication, performs procedures and surgery, such as ear tubes for persistent middle ear fluid, and orders imaging when a hearing change needs further investigation.

The ENT remit also reaches beyond the ear. The same specialist manages sinus and nasal disease, allergies, voice and swallowing problems, and some sleep breathing problems. A reader whose main problem is pressure rather than hearing can see how that wider remit applies in our guide to how to relieve sinus pressure. An ENT who finds that your hearing problem is not medical, or is already treated, will usually send you onward for detailed testing and rehabilitation, which is audiology territory.

What an Audiologist Does

The American Academy of Audiology describes audiologists as the primary health care professionals who evaluate, diagnose, treat and manage hearing loss and balance disorders at all ages. The American Speech-Language-Hearing Association (ASHA) gives the working detail: audiologists test, diagnose and manage disorders of hearing, balance and tinnitus, assess candidacy for hearing aids or cochlear implants, and provide the fitting, programming and rehabilitation that follow.

In practice, an audiology appointment centers on measurement and rehabilitation. Comprehensive hearing tests, hearing aid selection, fitting and programming, tinnitus evaluation and nonmedical management, balance assessment, and newborn and child hearing screening are all performed by audiologists. ASHA also lists examination of the ear canal and eardrum, management of excessive earwax, and counseling patients and families on adjusting to hearing loss.

What an audiologist does not do is equally clear. Neither medication prescribing nor surgery forms part of the role. An audiologist who finds signs of a medical problem, such as an infection or an unexplained one sided loss, refers onward to a physician, usually an ENT. That referral habit is one reason starting with an audiologist for gradual, even hearing loss is reasonable rather than risky.

Two Different Trainings, Two Different Toolkits

The two professions arrive at the ear by completely different routes, and the training explains the division of labor better than any job description.

An ENT completes college, then medical school, usually four years, then at least five years of specialty training, and must pass the American Board of Otolaryngology examination before certification. The academy puts the full path at up to 15 years of college and postgraduate training. Some ENTs then add a one or two year fellowship in a subspecialty such as otology and neurotology, which covers ears, balance and tinnitus. The degree held is a medical degree, MD or DO. The main focus is diagnosing and treating medical and surgical causes.

An audiologist completes an undergraduate degree and then a clinical doctoral degree. ASHA states that the Doctor of Audiology, or AuD, is required to work independently as an audiologist, and that it takes approximately three to four years of full time study, combining coursework with clinical practicum experience. The American Academy of Audiology notes that most audiologists earn the AuD, and all must be licensed in the state where they practice. The main focus is measuring hearing and balance precisely, and rehabilitating them.

Put briefly, measurement of the problem is the audiologist role, and treatment of the medical cause is the ENT role. Fitting and programming hearing aids falls to the audiologist, with medical clearance from the ENT when needed. Only the ENT prescribes medication and performs surgery.

What a Hearing Test Measures, and Who Does Which Part

Core expertise in hearing tests belongs to the audiologist, while ordering and interpreting them in a medical context belongs to the ENT. In practice you will usually get both: a test performed by an audiologist and a medical interpretation by an ENT. So the direct answer to the common question, do ENTs do hearing tests, is that ENTs order and interpret them, and an audiologist performs them in many practices, often in the same office and on the same day.

The test, called an audiogram when its results are plotted, shows two things that decide the next step: the type of loss and the degree of loss. Mayo Clinic explains the basic division this way. Temporary hearing loss can happen when ears are plugged with wax or fluid behind the eardrum. Nerve related hearing loss, called sensorineural hearing loss, is usually permanent, and in most people it reflects damaged or missing hair cells in the inner ear, most commonly from aging or exposure to loud noise. Hearing professionals use the same broad distinction, between a conductive problem in the outer or middle ear, which is often medical or surgical territory, and a sensorineural problem in the inner ear or hearing nerve, which is usually managed with technology and rehabilitation.

That is why the audiogram sits at the center of almost every pathway here. A conductive pattern sends the case toward the ENT, because wax, fluid, infection or eardrum damage may be treatable. A sensorineural pattern sends it toward rehabilitation with the audiologist, once any medical questions raised by the pattern, such as a marked difference between the ears, have been answered.

Sudden Hearing Loss: Do Not Wait

Sudden sensorineural hearing loss is a rapid, unexplained loss of hearing, often in one ear. It is the clearest exception to any relaxed booking order in this guide, because the value of treatment falls as days pass. The clinical practice guideline published by the American Academy of Otolaryngology, Head and Neck Surgery Foundation sets the timetable: clinicians should obtain audiometry as soon as possible, within 14 days of symptom onset, to confirm the diagnosis, and may offer corticosteroids as initial therapy within two weeks of symptom onset.

The NHS gives the same message in plainer language. It advises an urgent appointment when hearing has gone suddenly in one or both ears, when hearing has been getting worse over the last few days or weeks, or when hearing loss comes with earache or discharge. Whichever system you are in, contact a clinician on the day you notice a sudden drop, and say clearly that the loss was sudden.

Critical days can be saved by having an audiologist and an ENT in the same office, because the confirming test and the medical decision can happen in one visit. Do not spend those days trying an over the counter device or waiting to see whether wax clears on its own. If hearing that was present yesterday is markedly reduced today, treat it as urgent, even if there is no pain.

Ringing in the Ears: Why Both May Be Involved

Tinnitus, the perception of sound when there is no external source, is the symptom where the either or framing breaks down most completely. The American Academy of Otolaryngology, Head and Neck Surgery Foundation, announcing its updated tinnitus guideline in October 2026, states that tinnitus affects an estimated 10 percent to 15 percent of adults, and that more than 50 million people in the United States have reported experiencing it. The guideline group itself included both otolaryngologists and audiologists, which tells you how the care is usually shared.

The ENT side looks for treatable medical causes, such as earwax, infection or medication side effects. Mayo Clinic notes the same range of associations, including earwax blockage, age and noise related hearing loss, certain medications and inner ear conditions, and adds that treating an underlying condition may reduce the noise. The audiology side measures your hearing in detail and evaluates the tinnitus itself, because the two so often travel together. The academy guideline states that every patient with tinnitus should receive a comprehensive hearing evaluation.

For persistent, bothersome tinnitus there is no single cure and no approved medication specifically for tinnitus. The updated guideline instead supports management with evidence behind it, including hearing aids where hearing loss is present, sound enrichment, and cognitive behavioral therapy, which helps change the reaction to the sound. It also recommends against routinely using medications or dietary supplements for tinnitus. One pattern changes the booking order, though: ringing in only one ear should start with an ENT.

Dizziness, Balance, and the Plugged Ear Feeling

Balance organs sit inside the inner ear, alongside the hearing organ, so dizziness belongs in this comparison too. Several ear conditions can cause dizziness or vertigo, which is why the sensible pattern is an ENT evaluation, with audiology balance testing alongside. ASHA includes balance assessment in audiology practice. The ENT role is to find or rule out a medical cause, such as an inner ear infection or a fluid problem.

A plugged, full feeling in the ear is a quieter version of the same border. Brief fullness around a flight or a cold is common, and our explainer on why your ears pop when you swallow covers the pressure equalizing mechanism behind it. Fullness lasting more than two weeks is different: fluid, wax or eustachian tube problems may lie behind it, and those are medical findings, so it points to an ENT.

Children, Speech Delay, and Failed Hearing Screens

For children, the answer is usually both, arranged promptly rather than in sequence. Audiologists supervise and conduct newborn hearing screening and screen preschool and school age children, and hearing loss in a child can affect speech development and progress at school, as the NHS notes. A child with speech delay or a failed screen therefore needs a proper hearing test and an ear examination, because middle ear fluid and repeated ear infections are common, medical and treatable contributors in childhood.

Staging those two pieces weeks apart wastes developmental time, so ask at booking whether both can happen in the same visit or week. Children are also the group for whom the device shortcut is closed off: the FDA states that people younger than 18 need prescription hearing aids and should see a doctor, preferably an ENT.

The Wider ENT Remit: Sinuses, Airways, and Sleep

Because an ENT is a head and neck physician, an ENT visit for an ear symptom sometimes turns out to be about a neighboring problem. Sinus disease, nasal blockage, allergy and voice disorders are all core ENT territory, and sleep breathing problems sit there too. ENTs evaluate the nose and airway in people being assessed for sleep apnea. Readers comparing approaches can read our explainer on whether an ENT can treat sleep apnea and our dental guide to sleep apnea oral appliance therapy, two different professional doors into the same condition. If your symptoms cross between ear, nose, throat and sleep, the ENT is the one professional in this comparison whose remit covers all four.

Over the Counter Hearing Aids: When a Doctor Check Comes First

For some adults, hearing aids bought without a prescription can be reasonable. The U.S. Food and Drug Administration established the over the counter category, effective October 17, 2022, for people 18 and older with perceived mild to moderate hearing loss. The FDA is equally clear about the limits: the devices are not for severe or profound loss, children need prescription devices instead, and the required package labeling carries a warning list of conditions that mean see a doctor, preferably an ENT, first.

That FDA red flag list is worth reading as a checklist before any purchase: an ear with a birth defect or unusual shape, or an ear injured or deformed in an accident; blood, pus or fluid from the ear in the past six months; an ear that feels painful or uncomfortable; a lot of earwax, or a feeling that something could be in the ear; severe dizziness or a feeling of spinning; hearing that changed suddenly in the past six months; hearing that gets worse and then better again; worse hearing in one ear; and ringing or buzzing in only one ear.

Before buying a device, get a medical evaluation if any of those apply. Even if none apply, whether your loss is actually mild to moderate, the range those devices are designed for, is still only shown by a professional hearing test.

Referral, Insurance, and Booking Practicalities

Do you need a referral to see an audiologist or an ENT? Your insurance plan, and whether the test is diagnostic, decide this. A physician referral or order is required by some plans. Check your plan before booking, because the rule that applies to you depends on the plan, not on the clinic alone. A referral, in this context, is a written order from a primary care doctor or another physician.

Three habits save repeat visits. First, state the pattern when you book, not just the symptom: sudden or gradual, one ear or both, and any pain, drainage, dizziness or ringing, because that pattern decides urgency. Second, ask whether the practice has both professions on site. Third, bring previous hearing tests, because comparison with an older audiogram often turns a vague change into a clear finding. Cost is a fair question to settle in advance too, and our guide to how much an ENT visit costs explains the main factors, although your plan documents remain the deciding source.

Referrals also run in both directions after the first visit, and that is normal rather than a sign you chose wrongly. Audiologists refer to ENTs when testing reveals a medical pattern, such as a conductive loss or a marked difference between the ears. ENTs refer to audiologists for the detailed test, hearing aid fitting, tinnitus rehabilitation and balance work. A good first appointment with either ends with the other booked, if your case needs both.

Red Flags: See a Clinician Promptly If

The following patterns, drawn from NHS urgent advice on hearing loss and the FDA warning list for hearing aid buyers, should move you from routine booking to prompt medical care. The list is general information, not advice about your own situation.

  • Sudden hearing loss in one or both ears. Same day contact, as the section above explains.
  • Hearing getting worse over days or weeks, rather than over years.
  • Hearing loss with earache or discharge, or blood, pus or fluid from the ear in recent months.
  • Severe dizziness, or a spinning sensation, especially alongside a hearing change or new ringing.
  • Hearing loss or ringing in only one ear, or hearing that fluctuates.
  • Persistent ear pain, or a feeling that something is lodged in the ear.
  • A child whose speech is delayed, or who has failed a hearing screen, where prompt testing matters for development.

If you are unsure whether your symptom belongs on this list, err toward prompt care and describe the symptom exactly.

Start With the Symptom, Then Let Each Profession Do Its Part

Gradual hearing loss in both ears calls for an audiologist first, while sudden loss, pain, drainage, dizziness, or only one ear symptoms call for an ENT first. Children with speech delay or a failed screen need both, arranged together. Ringing usually needs both as well.

Neither profession is the senior partner. They are two halves of one service, trained differently on purpose: the physician who can examine, prescribe, operate and order imaging, and the doctoral hearing specialist who can measure precisely, fit technology and rehabilitate.

This article is for general education and is not medical advice. See a qualified clinician for diagnosis and treatment, and seek care right away for sudden hearing loss.

Frequently Asked Questions

Do I need a referral to see an audiologist?

Your insurance plan, and whether the test is diagnostic, decide this. A physician referral or order is required by some plans. Check your plan before booking. The same check applies to ENT visits, and booking staff can usually tell you whether your plan needs a referral for that appointment type.

Who should I see for ringing in my ears?

Ideally both. Medical causes such as earwax, infection or medication effects are checked by an ENT, while hearing measurement and tinnitus evaluation and management fall to an audiologist. Ringing that affects only one ear should start with an ENT, because one sided symptoms need a medical explanation first.

Is sudden hearing loss an emergency?

It should be treated as urgent. Early started treatment is most effective, guideline care calls for a hearing test as soon as possible and within 14 days of onset, and corticosteroids may be offered within two weeks. Contact an ENT, or another clinician who can reach one quickly, on the same day you notice it.

Is an audiologist a doctor?

An audiologist holds a doctoral degree, usually a Doctor of Audiology (AuD), and must be licensed to practice. Audiologists are not medical doctors: they do not prescribe medication or perform surgery. ENTs are physicians, holding an MD or DO, who have also completed surgical residency training in otolaryngology.

Do ENTs do hearing tests?

ENTs order and interpret hearing tests. In many practices an audiologist performs the test in the same office as your ENT visit, and the ENT uses the results to guide medical treatment. Where no audiologist is on site, the ENT will refer you elsewhere for testing.

Can I just buy an over the counter hearing aid instead?

Only within narrow limits. Over the counter hearing aids are for adults, 18 and older, with perceived mild to moderate hearing loss and no red flags. The FDA warning list includes sudden or fluctuating hearing change, worse hearing or ringing in one ear, ear pain, drainage, severe dizziness and heavy earwax. If any apply, see a doctor first. A professional hearing test is also the only way to confirm that your loss really is mild to moderate.

Sources & references

  • American Academy of Otolaryngology, Head and Neck Surgery (AAO-HNS), About Otolaryngology, Training and Patient Care (entnet.org). Otolaryngologists as physicians trained in medical and surgical management of ear, nose, throat and head and neck disorders; ear remit covering hearing, ear infections, balance disorders, tinnitus and nerve disorders; training path of college, medical school (usually four years) and at least five years of specialty training, board examination, and optional one or two year subspecialty fellowships including otology and neurotology and pediatric otolaryngology.
  • American Academy of Otolaryngology, Head and Neck Surgery Foundation (AAO-HNSF), Clinical Practice Guideline: Sudden Hearing Loss, key action statements. Audiometry as soon as possible, within 14 days of symptom onset, to confirm sudden sensorineural hearing loss; corticosteroids may be offered as initial therapy within two weeks of symptom onset.
  • American Academy of Otolaryngology, Head and Neck Surgery Foundation (AAO-HNSF), Clinical Practice Guideline: Tinnitus Update, academy release, October 12, 2026 (entnet.org). Tinnitus as perception of sound with no external source, affecting an estimated 10 percent to 15 percent of adults, with more than 50 million people in the United States reporting it; comprehensive hearing evaluation for every patient with tinnitus; hearing aids, sound enrichment and cognitive behavioral therapy as supported management; recommendation against routinely using medications or dietary supplements for tinnitus; guideline group including otolaryngologists and audiologists.
  • American Academy of Audiology, What Is an Audiologist? (audiology.org). Audiologists as the primary health care professionals who evaluate, diagnose, treat and manage hearing loss and balance disorders at all ages; most earn the Doctor of Audiology (AuD); licensure required in all states; management options including hearing aids, assistive listening devices, cochlear implants and aural rehabilitation.
  • American Academy of Audiology, Scope of Practice, updated April 2023 (audiology.org). Audiologists as independent practitioners and a point of entry for auditory and vestibular disorders, providing screening, assessment, diagnosis, treatment and prevention services across hospital, clinic, school and private practice settings.
  • American Speech-Language-Hearing Association (ASHA), Audiologist Roles and Responsibilities (asha.org). Identifying, testing, diagnosing and managing hearing, balance and tinnitus disorders; hearing aid and cochlear implant candidacy, fitting, programming and rehabilitation; newborn hearing screening; otoscopic examination, excessive cerumen management and ear impressions; nonmedical management of tinnitus; counseling on the psychosocial adjustments of hearing loss.
  • American Speech-Language-Hearing Association (ASHA), About Audiology Careers (asha.org). A clinical doctoral degree (AuD) is required to work independently as an audiologist, requiring approximately three to four years of full time study with coursework and clinical practicum; cochlear implant activation and programming among audiologist roles.
  • NHS, Hearing Loss (nhs.uk, page last reviewed May 30, 2025). Common signs and causes of hearing loss; hearing loss can affect a child's speech development and progress at school; urgent advice for sudden hearing loss in one or both ears, hearing getting worse over days or weeks, and hearing loss with earache or discharge; treatment depends on the cause, with referral to a hearing specialist where a GP cannot treat the cause.
  • Mayo Clinic, Hearing Loss: Symptoms and Causes, and Mayo Clinic guidance on tinnitus (mayoclinic.org). Temporary hearing loss from wax or fluid behind the eardrum; sensorineural hearing loss as nerve related and usually permanent, most commonly linked to aging and loud noise and to damaged inner ear hair cells; tinnitus associations including earwax blockage, hearing loss, medications and inner ear conditions, and management by treating an underlying condition, hearing aids, masking and cognitive behavioral therapy.
  • U.S. Food and Drug Administration (FDA), OTC Hearing Aids: What You Should Know (fda.gov). Over the counter category effective October 17, 2022 for adults 18 and older with perceived mild to moderate hearing loss; not for severe or profound loss; children under 18 need prescription hearing aids and should see a doctor, preferably an ENT; the full red flag warning list for seeing a doctor before buying, covering ear shape or injury, blood, pus or fluid in the past six months, pain, heavy wax or a foreign body feeling, severe dizziness or vertigo, sudden or fluctuating hearing change, worse hearing in one ear, and ringing or buzzing in only one ear.

Emma Hudson

Editor of Amberaisle — clear, thoughtful explainers for curious readers. More about the editor →